Refund Policy

At ShubhRam Barfi, we are committed to delivering fresh, premium-quality sweets to our customers. Customer satisfaction is our priority, and we strive to ensure every order meets our quality standards.

Refund Eligibility

A refund will only be provided in the following situations:
* You receive the wrong product.
* The product is delivered in a damaged or spoiled condition.
* Your order is not delivered and the refund request is approved.
* A technical issue causes the payment to be successful, but the order is not confirmed.

How to Request a Refund

To request a refund, please contact us within **24 hours** of receiving your order and provide the following details:
* Order ID
* Clear photos of the product (in case of damage or spoilage)
* A brief description of the issue

Refund Process

Once your request has been verified and approved, the refund will be processed to your original payment method within **5–7 working days**.

Non-Refundable Cases

Refunds will not be provided in the following situations:
* An incorrect delivery address was provided by the customer.
* The customer accepted the product and requested a refund based solely on personal taste or preference.
* The product was not stored properly after delivery.
* A complaint regarding damage or product quality is made more than **1 hour** after delivery.

Contact Us

ShubhRam Barfi
Phone: +91-9654840840
Email: support@shubhrambarfi.com
Website: https://www.shubhrambarfi.com